✓  Free exchanges & returns
  60-day return period & 1-year warranty
 
For an exchange, please keep the gift box, leather gel and pouch; for a return, all products must be returned.

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Exchanges and returns in 3 steps:

Step 1: Read this information carefully.

Gift box, leather gel & cotton pouch
All gloves (whether exchange for another size or refund) must be returned in the original gift box, including leather gel and cotton pouch. Make sure to put a sturdy shipping box around the gift box so that the gift box will not be damaged during return (preferably in the shipping box it was sent in). If the gift box is damaged or the leather gel or cotton pouch is missing, the return cannot be processed.
 
Gloves in original condition
All gloves must be returned in their original, unworn, unfolded condition. Gloves must not be stained, folded, creased, worn or damaged in any way. Please also ensure that all tags and labels are attached to the gloves. Flyers and other accessories should also be returned in original and clean condition. If these are not met, no replacement or refund will be issued.
 
Returns within 60 days
Returns must be made within 60 days of the original delivery. Orders returned after more than 60 days may not be accepted. Please remember to enclose your Return Form (received when creating the return) with the return, otherwise the warehouse will not be able to process the return.
 

Step 2

Click on ''SUBMIT RETURN'' below and then select one return reason.

IMPORTANT: if the product is broken / damaged, please first send a photo of the defect to info@fratelli-orsini.nl including the order number (do not return the gloves yet).We will then contact you.

SUBMIT RETURN

Step 3

Then fill out your details and choose (if you have the option) a courier. Follow further instructions and hand in your parcel to the selected courier. We will process your return as soon as it has arrived back at our warehouse.